Dubai, United Arab Emirates — Shipsy, a leading SaaS-based logistics management software provider, is set to host the Limitless CXO Roundtable on the 15th of March, 2023, at the Ritz Carlton Hotel, Jeddah. The event will focus on "Powering the Next Wave of Logistics Excellence" through discussions on pivoting on customer experience and cost optimisation to accelerate business growth.
The exciting speaker lineup at Limitless CXO Roundtable comprises industry stalwarts from marquee organisations like Iyad Kamal, ex-Chief Operating Officer, Aramex and Advisor, Madhi HerzAllah, Home Delivery Director, eXtra, Mahdy Sinnokrot, Head of New Products & Services, Flow Progressive Logistics, and Shehab Mokhtar, Co-Founder & CEO, Nomu Group.
The Kingdom of Saudi Arabia (KSA) is dedicated to leveraging its advantageous position and resources to establish itself as a worldwide logistics hub, as outlined in the country's Vision 2030's National Logistics Program. As part of this plan, the nation intends to invest substantially in infrastructure and technology to enhance its logistics capabilities.
The retail industry in KSA is projected to maintain its 23% year-on-year expansion, creating additional prospects for retailers and logistics service providers. The rapid implementation of technologies like AI, ML, and predictive intelligence, coupled with the emergence of new industry players, will fuel the quick commerce market, leading to an estimated 4 billion annual orders by 2026.
"The next wave of logistics transformation in Saudi Arabia will drive businesses to cost-efficiently scale on-time deliveries, especially when the demand for eCommerce deliveries is escalating. Enhancing customer data usage to improve last-mile service, using logistics intelligence to mitigate transportation risks and ensuring seamless integrations across ecosystem partners will help balance cost and customer experience," said Kamal.
Soham Chokshi, CEO & Co-Founder at Shipsy, will deliver the opening address at the Roundtable. "As demand for fast and on-time deliveries surges in KSA, businesses must leverage technology to gain a competitive advantage. Intelligently orchestrating multi-courier operations will become critical in optimising last-mile costs and providing unified CXs. Using predictive intelligence to accurately predict delays and capacity requirements, deploying advanced location technologies to ensure address accuracy and leveraging modern routing tools to shrink carbon emissions will become critical service differentiators," said Chokshi.
The Roundtable will highlight the latest trends and innovations in the logistics technology space to help businesses streamline operations and deliver on rapidly evolving customer expectations.