GCG Enterprise Solutions which operates from within Ghobash Group – a diversified UAE-based business conglomerate, shared a major strategic milestone for FY 2024, by announcing the expansion of its business focus which will witness the company venturing beyond print services, to becoming a comprehensive IT Services provider.
As part of the company’s IT Services – the Annual Maintenance Contracts (AMC) offering from GCG Enterprise Solutions is AI Powered and aims to revolutionize the way businesses manage and maintain their IT infrastructure. By leveraging AI, GCG Enterprise’s services will be able to offer predictive maintenance, enhanced efficiency, and ultimately cost savings. This new development is aligned with GCG Enterprise Solutions’ overall strategic vision to become an indispensable and comprehensive IT Services partner.
AI algorithms analyze historical data from IT systems to predict potential failures before they occur. This proactive approach minimizes downtime, ensures that systems are always running smoothly and even stands to extend equipment life and cost savings. Further cost efficiencies are also gained through reducing labor and repair costs and optimizing maintenance schedules. AI-driven AMCs automate routine tasks and provide real-time monitoring, freeing up IT staff to focus on more strategic activities. This leads to improved productivity from automation, faster response times, and enhanced resource optimization.
In addition, AI-powered systems continuously collect and analyze data to provide valuable insights that help in decision-making. This includes performance monitoring and trend analysis which help businesses stay ahead of potential issues. Services are also highly scalable, allowing businesses to grow without worrying about IT maintenance constraints. This scalability includes flexible solutions, customizable maintenance plans, as well as support for diverse IT environments. AI also improves security by identifying and mitigating threats in real time, covering a variety of related areas including threat detection, automated responses and compliance management.
Commenting on the integration of AI into the IT Services and AMC domain, GCG Enterprise Solutions’ General Manager Naser Darwazeh stated that “By harnessing the fullest potential of AI technologies to deliver cutting-edge IT Services and proactive AMC capabilities, GCG Enterprise Solutions aims to deliver a host of efficiencies and streamlined cost savings which will contribute to the overall competitiveness of our clients and their businesses across the UAE”.
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