Indosat Ooredoo Hutchison and Netcracker Bolster Partnership to Elevate Next-Generation Broadband Initiatives

Indonesian Operator Utilizes the Latest Technology From Netcracker as the Company Adds New Lines of Business and Supports a Rapidly-Growing Customer Base

Netcracker Technology and Indosat Ooredoo Hutchison (Indosat) announced today that Indosat will expand its partnership with Netcracker to support its increasing fiber-to-the-home (FTTH) subscriber numbers, which have grown ten-fold after significant expansion of the operator’s fiber footprint. The partnership was made official through a Memorandum of Understanding (MoU) signing during MWC Barcelona 2024 last week.

Using the Netcracker Digital BSS portfolio, Indosat will modernize its IT infrastructure to better address the needs of its rapidly-growing business, including to support Home Broadband (HBB), Fixed-Wireless Access (FWA) and OTT.

As Indonesia experiences rapid economic growth and industrialization, digital transformation will play a key role in furthering innovation and modernizing the telecommunications infrastructure within the country. The ongoing partnership aims to advance Indosat’s home broadband business through an expanded digital infrastructure and enhanced connectivity as the operator champions Indonesia’s digital transformation in support of government initiatives.

Netcracker Digital BSS will enable Indosat Ooredoo Hutchison to explore new monetization opportunities and will streamline its business and operations to support new product and service offerings.

“At Indosat, we aspire to become the main driver of the empowerment of Indonesia. Collaborating with Netcracker reflects our shared vision to accelerate the nation’s digital transformation,” said Vikram Sinha, President Director and CEO of Indosat Ooredoo Hutchison. “This partnership will broaden our portfolio and expand our home broadband business, helping us to consistently deliver world-class digital experiences to our customers. We are confident this partnership will set a new milestone in the longstanding collaboration journey between Indosat and Netcracker.”

“We are delighted that Indosat Ooredoo Hutchison has selected Netcracker as its preferred IT supplier of choice as the company adds new lines of business and builds up its presence across different customer segments,” said Sylvain Seignour, President of Netcracker. “Our partnership with the Ooredoo and Hutchison groups is extremely meaningful, and we look forward to helping them reach their goals.”